Best remote support apps for iPhone (2026)

Can any app remotely control an iPhone?

No third-party app can take remote control of an iPhone. The major remote support vendors all work the same way on iPhone: the customer installs the vendor's app, starts Apple's screen broadcast, and the technician watches. TeamViewer's help center states that iOS does not allow remote control of any iOS device, and Splashtop, Zoho Assist, ScreenConnect, AnyDesk and LogMeIn Rescue document the same limit, most of them citing Apple's restrictions. The exception is Apple itself. During a one-to-one FaceTime call (iOS 18 or later) or a regular Phone app call (iOS 26 or later), an iPhone user can ask to control the other person's shared iPhone screen, and the sharer taps Allow. Apple requires the helper to be saved in the sharer's contacts and says the feature is not currently available in the European Union. For everyone else, iPhone remote support means seeing the screen and talking the person through each tap.

How we chose: four criteria that matter on iPhone

• What the customer installs. Outside Apple's own apps, every option needs an App Store app. We looked at the steps from link or code to a visible screen, and whether the customer needs an account.
• Works on a normal phone call. Some tools keep you on the call; others move the customer into FaceTime or a meeting.
• Price model. Monthly or annual, per technician or per session, and whether iPhone support costs extra.
• Android and computer coverage, and whether the tool offers full control there.

We left out tools that cannot show an iPhone screen at all: Chrome Remote Desktop (its phone apps only reach computers), RustDesk (no iOS screen sharing) and Microsoft Quick Assist (no iPhone version).

The shortlist at a glance

1. iPhone Phone app: best free iPhone-to-iPhone help

Best for: two iPhone owners already on a call. Since iOS 26, either person can tap More, then Screen Sharing, then Share My Screen (or Ask to Share Screen). The helper can request remote control, and the sharer taps Allow. Apple disables Face ID and Touch ID during control and may block payments and Apple Account changes.

Watch-outs: both iPhones need iOS 26 or later, the helper must be in the sharer's contacts to take control, and Android phones, desk phones and call center systems are left out. See GuidedView vs the iPhone Phone app.

2. FaceTime: best free Apple-to-Apple help

Best for: Apple families happy to switch to a FaceTime call. Screen sharing works on iPhone, iPad and Mac (iOS 15.1 or later), and since iOS 18 the viewer can request control of a shared iPhone screen in a one-to-one call. Apple says the viewer cannot see your notifications or your passcode keypad.

Watch-outs: Android and Windows users can join only from a web link, where Apple says screen sharing is not available. Ending the FaceTime call ends sharing.

3. GuidedView: best for helping someone during a phone call

Best for: businesses that help customers over the phone, whatever phone the customer owns. During a normal call, you text or email a one-time link. On iPhone it opens the free GuidedView app (the first time, via the App Store). The customer confirms they are on a call with you and approves Apple's screen broadcast, and you watch live in a browser on your phone or computer. Android phones use a free app, and computers share from the browser with no download.

Watch-outs: GuidedView is view-only by design: the customer taps while you explain. It has no recording, no unattended access and no voice of its own, and it works in the United States. It is $29.99 a month per account, billed monthly. Customers can pause before passwords, and only they can resume. See how it works.

4. Zoho Assist: best for full computer control with monthly billing

Best for: budget-conscious teams that also fix computers. Standard is $10 per technician per month billed annually ($12 monthly), but iPhone and Android support starts on Professional at $15 annually or $18 monthly. On iPhone, the customer installs the Zoho Assist customer app and its add-on, then taps Start Broadcast.

Watch-outs: Windows customers run a small download to join, and session recording starts on Enterprise. There is a free plan and a 15-day trial.

5. Splashtop SOS: best for attended plus unattended support on a budget

Best for: help desks and MSPs. Splashtop SOS is billed annually at $259 per concurrent technician (10 managed computers) or $399 (300), advertised as from $22 a month. iPhone and Android support, chat, in-session voice and session recording are included, and up to 10 users can share a license, one at a time.

Watch-outs: there is no monthly option, and iPhone is view-only (iOS 15 or later). Splashtop notes that an iPhone broadcast ends if a call comes in, but works when sharing starts during an active call.

6. TeamViewer: best for IT teams supporting many device types

Best for: IT teams and MSPs that need full control and unattended access. Business is $50.90 a month billed yearly, or $63.85 with mobile device support. On iPhone, the customer installs TeamViewer QuickSupport and shares through Apple's screen broadcast. Android control needs a manufacturer add-on or the Universal Add-On.

Watch-outs: plans auto-renew yearly unless canceled at least 28 days before the term ends, and the free version is for personal use only. Compare GuidedView and TeamViewer.

7. LogMeIn Rescue: best for large help desks and contact centers

Best for: large support organizations that need enterprise administration, reporting and forced session recording. The customer enters a 6-digit PIN in the LogMeIn Rescue+Mobile app, then starts the iPhone screen broadcast. LogMeIn says Advanced Remote Control is not available for iOS devices.

Watch-outs: pricing is quote only, and smartphone support, SMS connections and the in-app SDK require the Mobile Support Add-On.

Other apps that can view an iPhone

• AnyDesk: iPhone view-only (iOS 12 or later). Solo is $28.90 a month, billed annually.
• ConnectWise ScreenConnect: iPhone view-only from the Standard plan ($47 a month billed annually, $62 monthly).
• AirDroid Remote Support: iPhone view-only. Basic is $199 per license per year.

Which iPhone remote support app should you choose?

• Both people have iPhones: the Phone app or FaceTime, which are free and the only way to control an iPhone.
• Customers call your business on any kind of phone: GuidedView.
• You mostly fix computers and want iPhone viewing too: Zoho Assist, Splashtop or TeamViewer.
• You run a large contact center: LogMeIn Rescue.

Read can you remotely control an iPhone? for Apple's limits, or create a GuidedView account to send your first invitation.