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GuidedView compared with other screen-sharing and remote support tools

Each comparison covers what the customer installs, whether it works on iPhone, Android and computers, control and recording, how it fits a normal phone call, and current pricing with sources. Where another tool is the better choice, we say so.

Remote support and remote access software

Built for IT teams to control computers. Most can only view an iPhone screen.

ComparisonGuidedView vs TeamViewer: full remote control, or a clear view during the call

TeamViewer is built for full remote control and unattended access. GuidedView is built for seeing a screen during a phone call.

ComparisonGuidedView vs AnyDesk: remote desktop control, or screen viewing on a support call

AnyDesk is low-cost remote control for technicians. GuidedView is for seeing a customer's screen during a phone call.

ComparisonGuidedView vs Zoho Assist: low-cost remote control, or phone-call screen sharing

Zoho Assist is inexpensive remote control with monthly billing. GuidedView is focused on seeing a screen during a phone call.

ComparisonGuidedView vs Splashtop: help desk remote support, or a screen view on the call

Splashtop SOS is affordable help desk remote support with control. GuidedView is for seeing a customer's screen during a phone call.

ComparisonGuidedView vs LogMeIn Resolve (formerly GoTo Resolve): IT management, or phone-call screen sharing

LogMeIn Resolve bundles remote support with IT management. GuidedView is for seeing a customer's screen during a phone call.

ComparisonGuidedView vs LogMeIn Rescue: an enterprise support console, or a simple view on the call

LogMeIn Rescue is an enterprise support console, priced by quote. GuidedView is a simple way to see a screen during a call.

ComparisonGuidedView vs ScreenConnect: IT remote control or a view of the customer's phone

ScreenConnect controls and manages computers for IT teams. GuidedView shows a customer's phone or computer screen during a call.

ComparisonGuidedView vs BeyondTrust Remote Support: enterprise service desk or a phone-call view

BeyondTrust is audited enterprise remote support. GuidedView is a simple, view-only look at a customer's screen during a call.

ComparisonGuidedView vs RemotePC HelpDesk: low-cost remote control or a phone-call screen view

RemotePC HelpDesk is low-cost attended remote control. GuidedView is a view-only look at a customer's screen during a call.

ComparisonGuidedView vs RustDesk: self-hosted remote control or a phone-call screen view

RustDesk is open source, self-hosted remote control. GuidedView is a hosted, view-only look at a customer's screen during a call.

ComparisonGuidedView vs AirDroid Remote Support: Android control or a phone-call screen view

AirDroid Remote Support controls Android devices. GuidedView shows a customer's iPhone, Android or computer screen during a call.

Free tools built into your devices

Meeting and messaging apps

Familiar, but they ask the customer to join a meeting or a video call.

Co-browsing and visual engagement platforms

Usually require code on your own website or app, and see only that site or app.

ComparisonGuidedView vs Upscope (UserView): co-browsing your site or seeing the whole screen

UserView co-browses your own site with agent control. GuidedView shows the customer's whole screen on a call, view-only.

ComparisonGuidedView vs Cobrowse.io: SDK co-browsing or a no-code screen view

Cobrowse.io is SDK co-browsing for your own apps. GuidedView shows any customer's whole screen on a call with no code.

ComparisonGuidedView vs Glance: enterprise guided CX or a simple screen view

Glance embeds co-browse, screen share and camera share in your CRM. GuidedView is a self-serve view of the customer's screen.

ComparisonGuidedView vs Surfly: co-browsing any website or sharing the whole screen

Surfly co-browses any website through a proxy. GuidedView shows the customer's whole screen, apps and settings included, on a call.

ComparisonGuidedView vs Fullview: session replay in your app or a live view of the screen

Fullview pairs session replay with co-browsing in your web app. GuidedView is a live, unrecorded view of the customer's screen.

ComparisonGuidedView vs ScreenMeet: enterprise remote control or view-only phone support

ScreenMeet is enterprise remote control inside ServiceNow and Salesforce. GuidedView is a simple, view-only look at a screen.

ComparisonGuidedView vs Screenleap: presenting your screen or seeing your customer's

Screenleap is low-cost screen sharing for presenting. GuidedView is built for viewing a customer's screen on a support call.

ComparisonGuidedView vs TechSee: the phone's camera or the phone's screen

TechSee sees equipment through the customer's camera. GuidedView sees the phone or computer screen. Pick by where the problem is.

ComparisonGuidedView vs SightCall: live camera guidance or screen sharing

SightCall is enterprise live video with AR guidance. GuidedView is a simple, unrecorded view of the customer's screen on a call.

ComparisonGuidedView vs Viewabo: seeing through the camera or seeing the screen

Viewabo sees through the customer's phone camera from a link. GuidedView shows the phone or computer screen itself.