At a glance
| GuidedView | Screenleap | |
|---|---|---|
| Best for | Seeing a customer's whole phone or computer screen during a phone call | Presenting your own screen to viewers at low cost |
| What the customer installs | Free GuidedView app on iPhone, iPad or Android; nothing on a computer | Screenleap app to share a phone; nothing to view or to share from a computer browser |
| iPhone screen | View, with the free app | Shared with the Screenleap for iOS app |
| Android screen | View, with the free app | Shared with the Screenleap for Android app |
| Computer screen | View, in the browser, no download | Shared from the browser, no install |
| Remote control | No, view-only by design | Control sharing on paid plans, with a Mac or Windows add-on |
| Session recording | No, live only | Yes, on higher-tier plans, up to three hours each |
| Works alongside a normal phone call | Yes, built for it | Not published; audio conferencing on paid plans |
| Customer account needed | No | Not published (the sharer is sent a link) |
| Starting price (as of November 2026) | $29.99/month | Free plan; paid from $15/month billed annually |
What is Screenleap?
Screenleap is a browser-based screen sharing and online meeting tool from Screenleap, Inc. A presenter shares a screen, and viewers watch from any device with a web browser without installing software. Screenleap also supports the reverse direction: its site says you can view someone else's screen by sending them a link and asking them to grant permission. Sharing a computer screen works from the browser, while sharing an iPhone, iPad or Android screen requires the Screenleap app from the App Store or Google Play. Paid plans add audio conferencing and control sharing, which needs an add-on app on the presenter's Mac or Windows computer, and higher tiers add screen recording, up to three hours per recording. A Free plan allows 40 minutes a day and up to 8 viewers. Screenleap is aimed at small businesses and at sales and support users who want quick, low-cost screen sharing and meetings.
Is Screenleap built to show your screen or see theirs?
Mostly to show yours. Screenleap's plans are organized around presenting, with viewer limits, meetings and audio conferencing. Viewing a customer's screen is supported by link with the customer's permission, which works for occasional support.
GuidedView is built only for the other direction: every session is the agent viewing the customer. The invitation asks the customer to share only if they are on a call with the sender right now. Each link works once, unused invitations expire after 30 minutes, and only the agent who sent it can view the session. Those details matter when you are asking someone to share a phone that holds their email, messages and bank apps. Our guide to seeing a customer's screen during a phone call walks through the flow.
What does a customer need to share a phone screen?
| GuidedView | Screenleap | |
|---|---|---|
| iPhone or iPad | Free GuidedView app, using Apple's screen broadcast | Screenleap for iOS app |
| Android | Free GuidedView app for Android | Screenleap for Android app |
| Computer | Supported desktop browser, no download | Browser, no install |
| Person watching | Any modern browser on a phone or computer | Any device with a web browser |
Here the two are alike: both share phone screens through an app. The difference is what the customer sees around the share. GuidedView asks them to confirm they are on a call with the sender, then hands off to Apple's or Android's own sharing prompt, and keeps Pause and Stop in the customer's hands throughout. Only the customer can resume after a pause.
Which costs less?
Screenleap does, as of November 2026. Its Free plan covers 40 minutes a day with up to 8 viewers but no control sharing. Basic is $15 a month billed annually or $19 billed monthly, Pro is $31 annually or $39 monthly, and Company plans run $15 to $39 per user per month annually or $19 to $49 monthly. GuidedView is $29.99 a month per account, billed monthly, with no annual plan.
If you need a cheap way to share your own screen, or you help someone only occasionally, Screenleap's free plan is hard to beat. If viewing customers' screens on support calls is a daily part of the job, weigh the privacy controls above along with the price. See GuidedView pricing.
Which should you choose?
Choose Screenleap if
- You mainly present your own screen to customers or a small audience
- You want a free plan, or the lowest monthly price
- You want built-in audio conferencing and recording
- You want to let a viewer share control of your Mac or Windows computer
Choose GuidedView if
- Your work is seeing the customer's screen, not presenting yours
- You want one-time links that expire and a confirm-you-are-on-a-call step
- Customers should be able to pause before private steps
- You want sessions that are never recorded
Many teams use a meeting tool for presenting and a separate tool for support. If support calls are where you need to see a screen, sign up for GuidedView and send an invitation on your next call.
Questions
Can Screenleap view a customer's iPhone screen?
Yes, if the customer installs the Screenleap for iOS app and shares from it. GuidedView also uses an app, the free GuidedView app, which relies on Apple's screen broadcast. With GuidedView, Apple's red recording or broadcast indicator stays visible while the customer shares.
Does Screenleap record sessions?
Recording is available on Screenleap's higher-tier plans, and each recording is limited to three hours. Check Screenleap's site for which plan includes it. GuidedView has no recording feature; sessions are live only and nothing is stored.
Is Screenleap free?
Screenleap has a Free plan with 40 minutes a day, up to 8 viewers and no control sharing. Paid plans start at $15 a month billed annually. GuidedView has a single paid plan at $29.99 a month per account; customers who share their screen with you pay nothing and need no account.
Can a Screenleap viewer control my computer?
On paid plans, a presenter can share control with one viewer, which requires an add-on app on Mac or Windows. GuidedView never offers control: the agent only views, and the customer stays in charge of their own device the whole time.
Does Screenleap work during a phone call?
Screenleap runs in the browser, so you can talk on a separate phone line, and its paid plans include audio conferencing. GuidedView is designed around the phone call: there is no in-app audio, and the invitation asks the customer to share only while on a call with the sender.
Sources
Third-party details were checked against these pages as of November 2, 2026. Products change, so confirm current pricing and features with each vendor.