One plan. Every feature. $29.99 a month.

What's included

• Invitations by text message or email, sent while you're on the call
• Live view of your customer's iPhone, iPad, Android or computer screen
• Watch from a browser on your phone or computer
• Customer approval, Pause for private steps, and Stop on every session
• One-time invitation links that expire
• Recent sessions in your portal, with the option to resend an invitation
• Email support at support@syncedupsolutions.com

GuidedView costs $29.99 a month for one plan that includes every feature. The subscription belongs to the person who sends invitations and watches sessions, and each GuidedView account is $29.99 a month, billed monthly, with no annual contract, setup fee, seat tier or add-on. Customers who share their screen never pay anything and never create an account: on a computer they use their browser, and on an iPhone, iPad or Android phone they install the free GuidedView app. The plan covers invitations by text message or email, live viewing in a browser on a phone or computer, and sharing from iPhone, Android or a computer, along with the privacy controls customers rely on: approval first, Pause for private steps, Stop, one-time links and no recordings. You can cancel at any time from the billing section of your portal.

How billing works

1. Create your account

   Sign up with your name, work email and a password, then confirm your email.

2. Start your subscription

   Subscribe for $29.99 a month through secure checkout. Payments are processed by Stripe.

3. Cancel whenever you want

   Cancel from the billing section of your portal. There's no annual contract.

How does $29.99 compare with other remote support tools?

Most remote support software is priced for IT departments: per technician, often billed annually, and built around controlling computers. That's the right purchase if you manage fleets of PCs. If your job is helping people on the phone with their own phone or computer, you're paying for control features you can't use on an iPhone anyway, since no third-party tool can control an iPhone. GuidedView is priced for the narrower job: see the screen, stay on the call.

For current competitor pricing with sources, see the comparison pages, such as GuidedView vs TeamViewer, GuidedView vs Zoho Assist and GuidedView vs Splashtop.

Is it worth it?

A simple way to decide: think about the calls where you spend minutes describing a screen you can't see, or end up scheduling a callback or an in-person visit. If seeing the screen turns even a few of those into a single short call each month, the subscription pays for itself in time. The average handle time guide shows how to measure it on your own calls.